1. General

The website www.via-bag.com (hereinafter the “Website”) is owned and operated byVAGIAKAKOS KONSTANTINOS IOANNIS  having its registered office at 33, 28th Oktovriou Street, 54642 Thessaloniki, Greece , hereinafter referred to as the “Company”.

These Terms of Use govern access to and use of the Website by any visitor or user.

By accessing and using the Website, the user confirms that they have read and understood these Terms of Use and agrees to use the Website in accordance with them and with the applicable laws and regulations in force from time to time.

If the user does not agree with these Terms of Use, they are requested not to use the Website.

2. Purpose and Operation of the Website

The Website is primarily of an informational, corporate and promotional nature and is intended to present the Company, its products, materials, manufacturing and customisation capabilities, as well as the services it provides.

The Website is primarily addressed to businesses, professionals, corporate clients and wholesale customers, without excluding retail customers where such service is feasible and agreed on a case-by-case basis.

The Website does not constitute an online store and, at present, does not provide the possibility of completing a purchase, making an online payment or entering directly into a sales contract through the Website.

The presentation of products, photographs, materials, dimensions, technical specifications, applications or other information on the Website is for informational purposes and does not, in itself, constitute a binding commercial offer by the Company.

3. Contact and Quotation Requests

Through the Website, users may contact the Company, including through available contact forms or other similar functionalities.

Submitting a contact form, a request for information, a request for quotation or any other request through the Website:

• does not constitute an order;
• does not constitute acceptance of a commercial offer;
• does not automatically result in the conclusion of a contract between the user and the Company; and
• does not bind the Company as regards availability, pricing, delivery times or the possibility of manufacturing a particular product.

Any order, commercial agreement or contract is concluded separately, following communication between the Company and the interested customer and in accordance with the specific terms, technical specifications, quantities, prices, delivery times and other conditions communicated or agreed on a case-by-case basis.

4. Future Forms and Additional Information

The Company may add new or more specific contact, quotation request, cooperation, customer service or other service-related forms to the Website.

Depending on the nature of each request, the Company may request additional information to the extent that such information is appropriate and necessary for specific purposes, including, by way of example:

• verifying the identity of the interested party or the business they represent;
• safeguarding the security of communications;
• preventing abusive or unlawful requests;
• preparing and managing a commercial quotation;
• assessing the technical or commercial requirements of a project;
• better understanding and meeting the customer’s needs.

The collection and processing of personal data through such forms is carried out in accordance with the Company’s Privacy Policy, as in force from time to time, and the applicable data protection legislation.

Where required, at the time their data is collected, the user will be informed of the specific purpose of the processing, the relevant legal basis and any other information required under applicable law.

Acceptance of these Terms of Use does not, in itself, constitute consent to any future or different processing of personal data where separate consent or specific information to the user is required for such processing.

5. Information on Products and Services

The Company makes reasonable efforts to ensure that the information published on the Website is clear, accurate and up to date.

However, certain product details, including, by way of example, dimensions, colours, materials, components, printing options or customisation possibilities, may vary depending on the relevant production process, technical requirements, availability of materials or the specific requirements of each order.

Photographs and other product images are primarily provided for informational and illustrative purposes. Minor differences may occur, including as a result of photography, lighting conditions, screen display settings or variations in manufacturing materials.

For this reason, before a particular order is finalised, the essential characteristics of the product, technical specifications, quantities, price and other commercial terms are confirmed as part of the relevant communication with the Company.

Nothing in these Terms limits any rights that are mandatorily granted under applicable law.

6. Environmental and Other Product Information

The Company may provide information through the Website regarding the composition, materials, reusability, recyclability or other characteristics of specific products.

Such information relates solely to the specific products, materials or characteristics to which it refers and should not be interpreted as a general claim regarding all of the Company’s products or its overall business activities, unless expressly stated otherwise.

The Company aims to ensure that such information is based on available technical data, supplier specifications, certifications or other appropriate sources of substantiation, where required.

The recyclability of a particular material or product may depend, among other things, on its composition, manner of use, the possibility of separating different materials and the availability of appropriate collection and processing systems in the relevant geographical area.

7. Intellectual and Industrial Property

Unless otherwise stated, the content of the Website, including, without limitation, texts, photographs, images, graphics, designs, catalogues, presentations, trademarks, logos, distinctive signs, names, as well as the structure and design of the Website, constitutes intellectual and/or industrial property of the Company or is used by the Company under an appropriate licence.

Access to the Website does not grant the user any ownership right, licence or other right over its content, other than the right to make personal and lawful use of it for informational purposes.

Without the Company’s prior written authorisation, the commercial reproduction, modification, distribution, republication, resale or other exploitation of a substantial part of the Website’s content is, in particular, prohibited.

Any third-party rights in trademarks, logos, photographs or other content displayed on the Website remain vested in their respective owners.

8. Permitted Use of the Website

Users must use the Website in a lawful and fair manner.

The Website may not be used in any manner that:

• violates applicable law or third-party rights;
• interferes with, or may affect, the proper and secure operation of the Website;
• attempts to gain unauthorised access to systems or data;
• introduces or distributes malicious software, viruses or other harmful technical content;
• uses automated means to collect or extract content in a manner that infringes the Company’s rights or applicable law;
• uses contact forms to submit unlawful, abusive, misleading, offensive or unsolicited content.

The Company reserves the right to take appropriate technical or legal measures in the event of misuse of the Website.

9. Personal Data and Cookies

The processing of personal data carried out in connection with the operation of the Website is described in greater detail in the Company’s Privacy Policy, as in force from time to time.

The use of cookies and similar technologies is governed by the relevant cookie notice or Cookie Policy and by the choices made available to the user through the relevant consent management mechanism, where required.

These Terms of Use do not replace the Privacy Policy or the information provided regarding cookies.

10. Links to Third-Party Websites and Services

The Website may contain links to third-party websites, social media platforms or other services.

Such links are provided for the convenience or information of users.

The Company does not necessarily control the content, operation, availability or personal data protection practices of third-party websites, and access to such websites is subject to the terms and policies of the relevant third-party provider.

11. Website Availability and Operation

The Company makes reasonable efforts to ensure the smooth and secure operation of the Website.

However, the Company cannot guarantee that the Website will always operate without interruption or technical errors, or that every piece of information or functionality will be available at all times.

The Company may, in particular for maintenance, security, technical modification or upgrade purposes, modify, temporarily suspend or discontinue specific Website functionalities.

12. Liability

The Company makes reasonable efforts to ensure the accuracy and proper presentation of the information contained on the Website.

The user acknowledges that the Website is used within the context of its informational and promotional purpose and that, where a commercial or technical decision concerning a specific product is to be made, relevant confirmation should be obtained from the Company.

The Company shall not be liable for problems or losses arising exclusively from acts or omissions of third parties, incompatible user devices or software, malicious actions by third parties, or circumstances beyond the Company’s reasonable control.

Nothing in these Terms excludes or limits the Company’s liability where such exclusion or limitation is not permitted under applicable law.

13. Amendments to the Terms of Use

The Company reserves the right to amend, supplement or update these Terms of Use whenever this is considered necessary, particularly due to:

• changes in applicable legislation or regulatory requirements;
• changes to the operation, content or technical infrastructure of the Website;
• the introduction of new services or functionalities;
• the addition of new electronic forms or methods of communication;
• security reasons or the protection of users and the Company;
• organisational or operational changes.

Each new version of the Terms of Use will be published on the Website and will indicate the date on which it was last updated.

The amended Terms shall apply prospectively from the date specified in them or, unless otherwise provided, from the date on which they are published on the Website.

Where an amendment is material or where applicable law requires a specific method of notification, the Company will take appropriate measures to inform users.

Any amendment to these Terms will not retroactively alter rights or obligations that have already arisen, nor will it, by itself, amend the terms of a contract already concluded with a customer.

An amendment to the Terms of Use does not, in itself, constitute the user’s consent to a new or different purpose of personal data processing where such consent is required under applicable law.

14. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the validity of the remaining provisions shall not be affected.

The invalid or unenforceable provision shall be interpreted or, where necessary, replaced in a manner that most closely reflects its lawful purpose.

15. Governing Law

These Terms of Use are governed by Greek law.

Any dispute relating to the use of the Website shall be subject to the jurisdiction rules provided for by the applicable law in force from time to time.

Nothing in these Terms limits any mandatory rights granted to consumers under applicable law.

16. Contact

For any questions regarding the Website or these Terms of Use, you may contact the Company using the following details:

VAGIAKAKOS KONSTANTINOS IOANNIS

Trade Name: Via-Bag

Registered Office / Address: 33, 28th Oktovriou Street, 54642 Thessaloniki, Greece

Telephone: +30 2310 840 111

Email: [email protected]

VAT Number: 125694191